Return Rentals
| How do I return my rental? It’s easy. The Roar Store does not require a receipt. Return your rentals at the end of the semester to the on-campus Roar Store in Washington Hall or mail them to: ATTN: Rental Returns, ATC Bookstore (Roar Store), PO Box 1370, Langley, SC 29834 **Please make sure your contact information is located in the package.** How do I print a return label for mailed rental returns? Follow these steps to print a shipping label and return your rental textbook by mail: Step 1: Click Log In in the top-right corner of this page and sign in using the same method you used when placing your rental order (school login or email/password). Step 2: Once inside your account, click the Rentals Out tab to view your active rentals. Step 3: Locate and select the rental item(s) you want to return, then click the Rental Return Label button. Step 4: Follow the checkout steps to confirm your shipping address and generate your label. *Please note: If you have more than one rental to return, you do NOT need a separate shipping label for each textbook. You may place all rentals in one package and use a single label. Step 5: After completing checkout, you’ll receive an email with your rental return shipping label attached. Step 6: Print the label, place your rental book(s) and a note with your contact information securely in a package, attach the label, and drop it off at your local post office or mailbox. Step 7: Once your book(s) are received and checked in, you’ll receive a confirmation email. Alternative option: You are not required to generate a rental return shipping label through your account. If you prefer, you may create your own shipping label and return your rental using USPS, FedEx, UPS, or another shipping carrier of your choice. Please keep your tracking information for your records until your return is processed. |
| What if I don’t return my rental? The Roar Store will charge the debit/credit card that is on file the difference in how much is owed for the purchase price minus the rental price plus a $5/rental late fee. |
| Did you get the books I returned? When rentals are returned, you will receive an emailed receipt showing they are returned. |
| What if I need to extend my rental? Please contact the Roar Store Fulfillment Center to confirm the cost to buy out or extend your rental through the Rental + Program. |
| What if I want to keep my book? Please contact the Roar Store Fulfillment Center to let us know that you want to keep the book. The Roar Store has a Rental+ Program meaning the full rental price paid will be applied to the purchase price if you want to keep your book. For example, if the rental price is $25 and the purchase price is $75, you would pay $50 to keep the book. |
| What if I lost or damaged my rentals? Students are required to pay the difference in how much is owed from the purchase price minus the rental price paid. |
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